Live Demo of SAP HANA Cloud Platform at #SAPtd

Live Demo of SAP HANA Cloud Platform at #SAPtd

Live Demo of SAP HANA Cloud Platform at #SAPtd

Prakash Darji shares a live demo of SAP #HCP at SAP TechEd && d-code Las Vegas 2014.

By Vocalcom

The Call Center Agents' Role in Handling Customer Complaints

The call center agent is a company’s first line of defense when it comes to solving customers’ problems. As such, they often bear the brunt of a customer’s frustration, despite the fact that they didn’t personally cause the problem. It’s their responsibility to do everything in their power to ensure that the customer is completely satisfied. The right call center software...
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