Live Nation powers its Customer Journey with Salesforce

Live Nation powers its Customer Journey with Salesforce

Live Nation powers its Customer Journey with Salesforce

LiveNation creates personalized, 1:1 customer journeys using Salesforce ExactTarget Marketing Cloud.

By Vocalcom

Does Your Virtual Call Center Go Beyond the Basic Phone Call?

For years, we’ve heard the main claim to fame for implementing a virtual call center: All you need is a person and a phone. While this is true, businesses looking to provide an enhanced and personalized customer service experience that goes beyond the basic or run-of-the-mill must be empowered with today’s more sophisticated technology on the market. This can be...
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