Location Data Analysis in Microsft Social Listening

Location Data Analysis in Microsft Social Listening

Location Data Analysis in Microsft Social Listening

Take a look at this video to get a drill-down into the Location Data feature in Microsoft Social Listening. With it, you'll get useful insights into where your social media audience is really coming from, and be able to take action fast when you want to respond to them.

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Driving Sales and Satisfaction with Live Chat

Of the numerous channels used to deliver customer service nowadays, live chat consistently leads with customers. An ATG Global Consumer Trend study found that 90% of customers consider live chat helpful, while a U.S. Wireless Customer Care Full-Service Performance Study found that chat has become a leading contact source for customers, with 42% of customers using a live online chat...
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