Lorraine from Macadamian Accepts the ALS Ice Bucket Challenge!

Lorraine from Macadamian Accepts the ALS Ice Bucket Challenge!

Lorraine from Macadamian Accepts the ALS Ice Bucket Challenge!

Lorraine Chapman, Macadamian's Director of Healthcare User Experience accepts the ALS Ice Bucket Challenge! Thanks to Dinesh Kandanchatha for the nomination. Lorraine challenges: - Shafique Shamji, CIO of The Ottawa Hospital - Doug Michaelides, VP at Stratford Managers You have 24 hours! Donate: Join the cause and donate! http://www.alsa.org/fight-als/ice-bucket-challenge.html

By Vocalcom

Three Major Disruptions for the Contact Center Industry

The call center is certainly not full of butterflies and rainbows. If it was, we’d collectively take a deep breath and move on knowing that our operations are being efficiently met. But this is the real world, and there are very real complications and disruptions that face the contact center industry – disruptions that you need to know. Let’s take...
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