Lost footage: Steve Jobs takes a jab at Michael Dell (1997)

Lost footage: Steve Jobs takes a jab at Michael Dell (1997)

Lost footage: Steve Jobs takes a jab at Michael Dell (1997)

Rare footage showing a masterful and vengeful Steve Jobs. Following Michael Dell's recent comment where he stated he'd Shut down Apple and give the money back to the shareholders, Steve Jobs went all-in on Dell.

By Vocalcom

Omnichannel is the Key to a Seamless Customer Experience

It seems that many brands nowadays are taking an omnichannel approach by embracing social media, SMS, chat, email, and video in addition to the traditional voice channel. Taking this approach, however, is not quite the same as delivering an optimized omnichannel experience. Accenture reports that 65% of consumers are frustrated by inconsistent experiences across channels, while Forrester further reports that...
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