Lost interview: A cranky Steve Jobs talks with The Chronicle (1998) AUDIO

Lost interview: A cranky Steve Jobs talks with The Chronicle (1998) AUDIO

Lost interview: A cranky Steve Jobs talks with The Chronicle (1998) AUDIO

This interview re-surfaced on February 20, 2015. Read the full story here: http://chronicle.com/article/What-Happened-When-The/190173/ Credit: Jeff Young (The Chronicle) A tired Steve Jobs wasn’t thrilled to be sitting down for an interview with The Chronicle. He was at a conference for college computing administrators earlier, and he had just finished facing tough questions from higher-education leaders who wanted reassurance that Apple Computer was getting its act together. HIGHLIGHTS: 00:00. Apple and Higher Education 05:35. Apple technology integration (USB, Firewire) 08:45. Software momentum 11:25. The Wintel competition vs. high Mac prices 17:05. Why Higher Education 18:10. Role at Apple 19:10. On the Think Different campaign Date: December 18, 1998 Steve was 43 years old.

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Over Half of Contact Center Managers Feel There is No Need for Multi-Channel Service

Customers continue to crave a broader set of reliable service channels. They want to use the kind of channels that they’re using in their personal lives. This fact has been made clear over the years, but then why is it that some businesses do not comply? As one of today’s most trusted providers of multi-channel customer service solutions, we’ve decided...
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