Luke Brynley-Jones on the impact of social media on customer service

Luke Brynley-Jones on the impact of social media on customer service

Luke Brynley-Jones on the impact of social media on customer service

Luke Brynley-Jones from Our Social Times took time out of his busy schedule at Customer Contact Expo 2014 to discuss the impact social media is having on businesses from a customer service perspective.

By Vocalcom
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