Macadamian Webinar: Building your own IoT product: Consumer vs. Enterprise considerations

Macadamian Webinar: Building your own IoT product: Consumer vs. Enterprise considerations

Macadamian Webinar: Building your own IoT product: Consumer vs. Enterprise considerations

In this age of the Internet of Things (IoT), how many new products are actually becoming successful? Why? The hour-long webinar that explored the most significant challenges that organizations face when entering the realm of IoT and how things are different in Consumer vs. Enterprise markets. Meet the panel: Tony Hooper, Director of Engineering, Macadamian Geoff Parker, Director of Healthcare Software Development, Macadamian Kevin Bailey, President, Design 1st Hugo Fiennes, CEO, Electric Imp Oliver Hutaff, CFO, Electric Imp

By Vocalcom

Mobility in the Virtual Call Center

The bottom-line is unquestionably important for any call center hoping to gain new customers and retain those that they already have. So, what can call center managers do to strengthen that bottom line? Simply put, know the difference between ease of experience and satisfaction, which often comes down to the experience customers have when they reach the call center. With...
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