Magic of Predictive Content Recommendations

Magic of Predictive Content Recommendations

Magic of Predictive Content Recommendations

Marketo’s predictive content recommendation engine uses machine learning and predictive analytics to match the right content to the right prospect on your web and mobile sites. Check out this Real-Time Personalization presentation to be marveled by the hands-free magic of content recommendations.

By Vocalcom

Giving Customer Service a Human Touch in Our Digital Age

In our digital age, customer service seems to be shifting constantly toward automation. Customers are saving time through self-service options such as IVR menus, finding answers on brand websites with FAQs, and, most recently, chatting with bots through messaging apps. Technology is indeed transforming the customer experience for greater efficiency, but what about the human touch? Certainly, there are still...
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