Make sure your ERP solution can deal with changes required across your business

Make sure your ERP solution can deal with changes required across your business

Make sure your ERP solution can deal with changes required across your business

A modern organization needs detailed and flexible analysis capabilities to meet their reporting needs. By using custom dimensions, Microsoft Dynamics AX 2012 can define exactly which slices of information are required, potentially sharing the data across multiple companies. Imagine a system where the dimensions maintain themselves, linking through to other areas of the solution, across all of your companies. Process efficiency delivered right through your system! For more information, visit http://www.microsoft.com/en-gb/dynamics/crm-financial-services.aspx.

By Vocalcom

Raising the Standards of the Telephone Call Center

When the Affordable Care Act website was encountering some problems, a phone number was given for customers to dial into to seek assistance. For those of us dealing with call center software, though, the notion of a telephone-only call center seemed like a well-intentioned – yet perhaps unrealistic – solution to a multi-channel problem. Those in the health policy industry...
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