Make sure your ERP solution can deal with changes required across your business

Make sure your ERP solution can deal with changes required across your business

Make sure your ERP solution can deal with changes required across your business

A modern organization needs detailed and flexible analysis capabilities to meet their reporting needs. By using custom dimensions, Microsoft Dynamics AX 2012 can define exactly which slices of information are required, potentially sharing the data across multiple companies. Imagine a system where the dimensions maintain themselves, linking through to other areas of the solution, across all of your companies. Process efficiency delivered right through your system! For more information, visit http://www.microsoft.com/en-gb/dynamics/crm-financial-services.aspx.

By Vocalcom

Social Media: A Core Business Element for Contact Center Success

Customer experience management is critical to a company’s success. A large part of this involves tailoring service programs to incorporate channels of communication based on individual customer’s preferences. One such channel is social media – and it’s becoming increasingly popular. In a recent survey commissioned by market research firm Aberdeen Group on trends impacting contact center services, it was found...
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