Making Digital Business Simple

Making Digital Business Simple

Making Digital Business Simple

SAP and Apigee bring together business execution and API expertise in a partnership that simplifies the journey of becoming a digital business. More information on http://www.sap.com/api-management

By Vocalcom

Proactive Customer Service Drives Brand Loyalty

What exactly does it mean to deliver great customer service? Is it enough to handle service requests efficiently and send post-contact surveys to know if the customer was satisfied? Or perhaps it’s important to send occasional marketing emails tailored to the customer’s needs? There are numerous ways to define great service, and the modern landscape of customer service is changing...
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