Making Windows 10 More Personal With Windows Hello

Making Windows 10 More Personal With Windows Hello

Making Windows 10 More Personal With Windows Hello

Microsoft announces Windows Hello, designed to make your computing experience more personal and more secure. Windows Hello introduces biometric authentication - using your face, fingerprint or iris to unlock your device.

By Vocalcom

The Double A's of Customer Complaints: Acknowledge and Apologize

Understanding, sympathy, empathy and compassion – these are all valuable and necessary traits for a customer service rep; however, these emotions can easily get lost while interacting with a particularly rowdy customer. Even more, today’s call center interaction is much different than that of yesteryear, where it now involves multiple lines of communication, including social, Web and mobile. To ensure...
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