Managing Duplicate Records in Salesforce with Duplicate Rules

Managing Duplicate Records in Salesforce with Duplicate Rules

Managing Duplicate Records in Salesforce with Duplicate Rules

Learn how Data.com Duplicate Management can help you maintain data quality within Salesforce. This demo will show you how to create a duplicate rule so you can control whether and when users are allowed to save records that are identified as duplicates. Please share this video, and leave a comment or two.

By Vocalcom

5 Tips for Optimizing Customer Feedback Surveys

When companies collect feedback from customers, their first thought might be to ask customers how they rate their service. While sending surveys after customer interactions is important, brands should further elaborate on the definition of customer feedback by soliciting thoughts on how the brand as a whole might better serve the needs and preferences of their customers. The enduring statistic...
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