Managing Duplicate Records in Salesforce with Duplicate Rules

Managing Duplicate Records in Salesforce with Duplicate Rules

Managing Duplicate Records in Salesforce with Duplicate Rules

Learn how Data.com Duplicate Management can help you maintain data quality within Salesforce. This demo will show you how to create a duplicate rule so you can control whether and when users are allowed to save records that are identified as duplicates. Please share this video, and leave a comment or two.

By Vocalcom

4 Ways to Provide Stellar Automated Customer Service

The landscape of customer service is constantly evolving due to rapidly changing technologies and constant consumer demand for timeliness. While customers value thorough responses to their inquiries, swift answers are key to winning their loyalty. Econsultancy states that 82% of consumers say the number one factor that leads to a great customer service experience is having their issues resolved quickly. Furthermore,...
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