Managing Duplicate Records in Salesforce with Duplicate Rules

Managing Duplicate Records in Salesforce with Duplicate Rules

Managing Duplicate Records in Salesforce with Duplicate Rules

Learn how Data.com Duplicate Management can help you maintain data quality within Salesforce. This demo will show you how to create a duplicate rule so you can control whether and when users are allowed to save records that are identified as duplicates. Please share this video, and leave a comment or two.

By Vocalcom

Top Collaborative Features Your Outbound Call Center Strategy Needs for Success

Today’s sophisticated outbound call center strategy is much different from what is once was. Whereas agents once simply dialed a telephone number and left a voice message on a customer’s answering machine, there now exists a multitude of collaborative features to make this process more exciting, engaging and satisfactory for customers. Let’s take a look at some of the top...
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