March Home to Avaya Stadium - Great Soccer Ball Relay

March Home to Avaya Stadium - Great Soccer Ball Relay

March Home to Avaya Stadium - Great Soccer Ball Relay

The Great Soccer Ball Relay tour stopped by the Avaya headquarters in Santa Clara, CA en route to the Avaya Stadium!

By Vocalcom

That 'Unsuccessful' Customer Call Is More Important Than You Think

Every call center leader knows that not every client interaction is going to work out exactly as planned. Unfortunately, these interactions have been shown to even end in frustration and a negative experience on both the customer and the employee’s end (paying a quick visit to YouTube and listening to a sampling of nightmarish examples will prove this true). While...
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