March Home to Avaya Stadium - Great Soccer Ball Relay

March Home to Avaya Stadium - Great Soccer Ball Relay

March Home to Avaya Stadium - Great Soccer Ball Relay

The Great Soccer Ball Relay tour stopped by the Avaya headquarters in Santa Clara, CA en route to the Avaya Stadium!

By Vocalcom

Mobility in the Virtual Call Center

The bottom-line is unquestionably important for any call center hoping to gain new customers and retain those that they already have. So, what can call center managers do to strengthen that bottom line? Simply put, know the difference between ease of experience and satisfaction, which often comes down to the experience customers have when they reach the call center. With...
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