Marketers Must Get Ready For Hyperadoption

Marketers Must Get Ready For Hyperadoption

Marketers Must Get Ready For Hyperadoption

Brands must decide whether to initiate or participate in experiences for the hyperadopted consumer.

By Vocalcom

What Call Center Managers Can Learn from QSR Customer Spending

Everyone likes good service, but for quick-serve restaurants (QSRs), quality service is core to their business model. According to the Empathica Quick Serve Restaurant Benchmark Survey, highly satisfied customers not only return to QSRs often, but they are four times more likely to recommend their favorite restaurant to family, friends or colleagues. Needless to say, it’s critical that QSRs do...
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