Marketers Must Get Ready For Hyperadoption

Marketers Must Get Ready For Hyperadoption

Marketers Must Get Ready For Hyperadoption

Brands must decide whether to initiate or participate in experiences for the hyperadopted consumer.

By Vocalcom

10 Steps to Creating the Perfect Live Chat Customer Experience

As described in our previous blog post, live chat is an essential channel for driving sales and customer satisfaction. From providing service on the go to helping customers make purchase decisions, live chat offers tremendous potential for delivering great customer experiences. Here are ten steps to creating the perfect live chat customer experience. Provide live chat on the most popular...
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