Marketing Cloud Keynote: The Journey is the Reward

Marketing Cloud Keynote: The Journey is the Reward

Marketing Cloud Keynote: The Journey is the Reward

Your customers are on a journey. At every turn, they have choices--choices to engage with, buy from, or walk away from your brand. And the stakes are high. If you don't lead your customers through this journey, delivering what they need, when they need it, and how they want to receive it, they'll find someone who does. Join Scott McCorkle, Marketing Cloud CEO, and leaders from the world's most powerful brands to hear how they're building 1:1 customer journeys across email, mobile, social, web, and more.

By Vocalcom

Why Virtual Call Centers Are Still So Integral

It seems that technology is always caught in a state of evolution. It’s always booming with some sort of new innovation or venture, which makes it easy for call center leaders to focus on the newest forms of communication and client interaction. This is especially true now that the smartphone (what is essentially a fully operational computer) represents a quickly...
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