Marketo Customer Testimonial: Christopher Im, CrownPeak

Marketo Customer Testimonial: Christopher Im, CrownPeak

Marketo Customer Testimonial: Christopher Im, CrownPeak

In this Marketo testimonial video, Christopher Im, Marketing Coordinator at CrownPeak describes how Marketo provides a scalable solution with sophisticated capabilities to meet the needs of their growing business. CrownPeak leverages Marketo’s thought leadership to help them put the customer first. With the time the Marketo solution saves CrownPeak marketers, they are able to run three times as many campaigns while focusing on strategy, content, and reporting that provides results in real-time.

By Vocalcom

The Power of Proactive Customer Service

Customer service was once reactive in nature, with customers calling when support was needed and companies merely delivering the needed assistance. In today’s competitive world, however, customer engagement is the rule, as brands strive to build relationships with customers and win their long-term loyalty. This shift to proactive service demonstrates the modern customer-centric approach, as it empowers customers by solving...
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