Marketo Customer Testimonial: Christopher Im, CrownPeak

Marketo Customer Testimonial: Christopher Im, CrownPeak

Marketo Customer Testimonial: Christopher Im, CrownPeak

In this Marketo testimonial video, Christopher Im, Marketing Coordinator at CrownPeak describes how Marketo provides a scalable solution with sophisticated capabilities to meet the needs of their growing business. CrownPeak leverages Marketo’s thought leadership to help them put the customer first. With the time the Marketo solution saves CrownPeak marketers, they are able to run three times as many campaigns while focusing on strategy, content, and reporting that provides results in real-time.

By Vocalcom

Leverage Proactive Communication when Speaking with Customers

It should go without saying that proactive communication is an extremely important part of the overall customer communication process. Implementing proactive communication is critical for any company that is currently leveraging the flexibility and versatility of a virtual call center solution. For example, the role that virtual call center agents play is vital when it comes to which channels customers...
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