Marketo Customer Testimonial: Ed Stening, Zoetis

Marketo Customer Testimonial: Ed Stening, Zoetis

Marketo Customer Testimonial: Ed Stening, Zoetis

In this Marketo video testimonial, Ed Stening, Associate Director of Digital Strategy & MultiChannel Marketing discusses how implementing Marketo has given Zoetis insight into the full customer profile and behavior across all touchpoints and all channels. This insight helps Zoetis be less tactical and more strategic. In addition, the Zoetis sales force now has access to see what customers are doing online so they can reach out at the right time with the right information.

By Vocalcom

Businesses Stand to Benefit from Maintaining Domestic Call Centers

It’s no secret that some companies outsource their call center services overseas. Unfortunately, for those companies, that move may result in deteriorated customer service. We’ve all been there before; frustrated by a product that’s not working, we call customer support and are finally connected with an employee who we can tell learned English as a second language. That voice sounds...
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