Marketo Customer Testimonial: Mary Rosai, Charles Schwab

Marketo Customer Testimonial: Mary Rosai, Charles Schwab

Marketo Customer Testimonial: Mary Rosai, Charles Schwab

In this Marketo video testimonial, Mary Rosai, Senior Vice President of Institutional Services Marketing at Charles Schwab talks about how Marketo meets the needs of the highly complex environment of the financial services industry and offers solutions for both B2B and B2C marketing. In addition, Marketo offers Schwab transparency across marketing and sales and the ability to assign attribution to show the impact marketing has on the organization.

By Vocalcom

Research Shows Millions in Savings With Online Self-Service Approach

Research shows that the financial benefits of implementing online self-service for contact center customer service are insurmountable. Don’t get us wrong, multi-channel customer service is touted as being the future of the contact center, but sometimes, customers inevitably want to serve themselves. So, what better way to handle their inquiries than online? If your customers are misusing or abusing your...
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