Maximize Your Salesforce Investment Across Sales and Service

Maximize Your Salesforce Investment Across Sales and Service

Maximize Your Salesforce Investment Across Sales and Service

Join MobileIron and Sparefoot executives in a panel discussion as they share how they have improved customer connections across sales and service with Salesforce and NewVoiceMedia. Learn how they manage an effortless customer engagement across phone, email, and social channels, increase agent success and happiness with automated call and task routing through a single Salesforce dashboard, and improve how their business connects with customers and prospects to grow revenues to new heights.

By Vocalcom

Top Reasons You Need Social Call Center Software to Get you Through This Holiday Season

The numbers are in: most companies fail the customer service test. They don’t even make it close to the “just passing” mark, according to the findings of a recent American Express study. Three key findings surfaced from the report: Most customers still don’t think service is good enough, much less getting better. Most people will spend (a lot) more money...
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