Maximize Your Salesforce Investment Across Sales and Service

Maximize Your Salesforce Investment Across Sales and Service

Maximize Your Salesforce Investment Across Sales and Service

Join MobileIron and Sparefoot executives in a panel discussion as they share how they have improved customer connections across sales and service with Salesforce and NewVoiceMedia. Learn how they manage an effortless customer engagement across phone, email, and social channels, increase agent success and happiness with automated call and task routing through a single Salesforce dashboard, and improve how their business connects with customers and prospects to grow revenues to new heights.

By Vocalcom

Top Tips for Shifting Your Customer Demographic

While all customers are becoming increasingly multi-channel today, taking a targeted multi-channel approach can also help brands expand their business to engage new demographics.  Consider Hennessy, an upscale cognac from French company LVMH (Louis Vuitton, Moët Hennessy). The brand wanted to reach a younger audience, and so it created a multi-channel campaign that included a micro-site featuring rap artist Nasir...
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