Meet Ava: The New Face of Business Engagement

Meet Ava: The New Face of Business Engagement

Meet Ava: The New Face of Business Engagement

www.Avaya.com/Ava Say hello to Ava, the new face of business engagement. She’s a business communications professional with a passion for bringing people together through the power of Avaya’s tools. To put it in Ava’s words, “I’ve always been amazed at the transformative magic of communication. At its core, doing business is about communicating and engaging and it is critical for groups and individuals to be able to connect effectively. “Communications technology is an amazing tool that helps facilitate these connections, but at the end of the day, it’s the relationships that technology enables that really make a difference.” For more information about Ava: www.Avaya.com/Ava Connect with Avaya Facebook: http://goo.gl/SziZnj Twitter: http://goo.gl/wBwXyM Google+: http://goo.gl/vwdkZ7

By Vocalcom

What it Means to Adapt to Your Customers' Service Channel Preferences

Adapting to your customers’ service channel preferences is nothing short of complicated. Customer service leaders today need to ensure that consistent experiences are delivered across every channel of service for customers. Whether it’s e-mail, Facebook or mobile, the customer experience should be seamless and add value to the overall journey a customer has with a company. In light of that,...
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