Meet Ava: The New Face of Business Engagement

Meet Ava: The New Face of Business Engagement

Meet Ava: The New Face of Business Engagement

www.Avaya.com/Ava Say hello to Ava, the new face of business engagement. She’s a business communications professional with a passion for bringing people together through the power of Avaya’s tools. To put it in Ava’s words, “I’ve always been amazed at the transformative magic of communication. At its core, doing business is about communicating and engaging and it is critical for groups and individuals to be able to connect effectively. “Communications technology is an amazing tool that helps facilitate these connections, but at the end of the day, it’s the relationships that technology enables that really make a difference.” For more information about Ava: www.Avaya.com/Ava Connect with Avaya Facebook: http://goo.gl/SziZnj Twitter: http://goo.gl/wBwXyM Google+: http://goo.gl/vwdkZ7

By Vocalcom

5 Tips for Handling Customer Complaints in the Contact Center

In customer experience, complaints are an unfortunate but inevitable part of the process. Without some negative feedback from time to time, your brand may not always recognize where improvements can be made and what your customers are looking for. For this reason, it’s important to embrace complaints as an opportunity to learn more about your brand and how to engage...
View Full Article