Meet Ava: The New Face of Business Engagement

Meet Ava: The New Face of Business Engagement

Meet Ava: The New Face of Business Engagement

www.Avaya.com/Ava Say hello to Ava, the new face of business engagement. She’s a business communications professional with a passion for bringing people together through the power of Avaya’s tools. To put it in Ava’s words, “I’ve always been amazed at the transformative magic of communication. At its core, doing business is about communicating and engaging and it is critical for groups and individuals to be able to connect effectively. “Communications technology is an amazing tool that helps facilitate these connections, but at the end of the day, it’s the relationships that technology enables that really make a difference.” For more information about Ava: www.Avaya.com/Ava Connect with Avaya Facebook: http://goo.gl/SziZnj Twitter: http://goo.gl/wBwXyM Google+: http://goo.gl/vwdkZ7

By Vocalcom

7 Drivers of Employee Engagement in the Contact Center

As many brands have taken note, customer service success is directly linked to employee engagement. Numerous studies have demonstrated the importance of keeping employees motivated and empowering them to display their strengths at work. Indeed, when employees do not feel engaged, the results may be costly to the company. A Gallup poll found that engagement levels drop to just 2%...
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