Meet CEB's Chicago Interns 2015

Meet CEB's Chicago Interns 2015

Meet CEB's Chicago Interns 2015

Meet our five business development interns in the Chicago office! As has become the norm here at CEB, this group of interns is full of driven, intellectually curious, bright college students. Learn more at http://www.cebcareers.com.

By Vocalcom

Giving a New Meaning to the Customer Experience

As call center agents know, there is a lot more to customer service than merely picking up the phone and going through the motions. Agents need to be in tune to basic cultural and geographic sensitivities. For foreign agents who are not completely immersed in a country’s culture, however, this can be very difficult—especially if you operate on a 12-hour...
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