Meet the Experts Live! Webinar: Connecting with Your Customers in the New Age of Buying

Meet the Experts Live! Webinar: Connecting with Your Customers in the New Age of Buying

Meet the Experts Live! Webinar: Connecting with Your Customers in the New Age of Buying

Hear from Barbara Giamanco, author and change agent for Social Centered Selling, and Fred Studer, Microsoft Dynamics CRM GM and recognized thought leader as they discuss buyer behavior, how to close more deals, and using technology to engage with prospects. For more information, visit www.dynamicscafe.com.

By Vocalcom

Five Things that Your Customer Service Reps Should Always Keep in Mind

Much attention is given to the technology used in improving call center interactions, but even the greatest solution is all for naught if the agents at your organization are unable to effectively handle the equipment to assist customers with their requests. It may be surprising to hear, but being able to relate with customers through fundamental communication skills – be...
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