Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Listen as Fred Studer, Microsoft Dynamics CRM GM, talks with Duke Chung, founder of Parature on customer centricity, IoT, mobility, and more. The webinar includes informational slides and poll questions. For more information, visit www.dynamicscafe.com.

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Navigating Next Steps in Call Center Software

Whether working from a brick and mortar building or as a virtual call center agent, call center software has always been at the core of successfully helping agents do their jobs, making sure that customers and consumers alike receive the quickest and most helpful responses to their inquiries. More and more, social media is becoming the go-to solution for consumers....
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