Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Listen as Fred Studer, Microsoft Dynamics CRM GM, talks with Duke Chung, founder of Parature on customer centricity, IoT, mobility, and more. The webinar includes informational slides and poll questions. For more information, visit www.dynamicscafe.com.

By Vocalcom

What's the State of Customer Service Technology?

Technology affects everything around us, from the way that our food is processed to how we decide the ways in which we’ll spend our free time to new methods of communication. That last issue is especially pertinent to the cloud call center, which is quickly becoming a cornerstone of customer service technology. Consolidation is King While cloud technology quite literally...
View Full Article