Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Meet the Experts Live! Webinar: Exploring New Trends in Customer Service

Listen as Fred Studer, Microsoft Dynamics CRM GM, talks with Duke Chung, founder of Parature on customer centricity, IoT, mobility, and more. The webinar includes informational slides and poll questions. For more information, visit www.dynamicscafe.com.

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The Power of Social Call Center Software this Holiday Season

Service centers have been thrown into a frenzy with the 2013 holiday season being one of the shortest experienced in years. Customers are looking for easier ways to buy gifts and inquire about the products that they have their sights set on; they’re looking toward new channels of communication to simplify previously laborious or potentially lengthier processes. As a result,...
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