Meet the Experts Live! Webinar: Selling Productively to Buyer 2.0

Meet the Experts Live! Webinar: Selling Productively to Buyer 2.0

Meet the Experts Live! Webinar: Selling Productively to Buyer 2.0

Fred Studer, Microsoft Dynamics CRM GM, and guest speaker Jill Konrath, Author of Agile Selling and SNAP Selling discuss how to maximize productivity and develop the skills to learn quickly and hone in on what matters most. For more information, visit www.dynamicscafe.com.

By Vocalcom

New Global Contact Center Report Reveals Key Industry Insights

The contact center of the future is going to require a significant balance between utilizing the latest technology and keeping customers engaged and agents happy, according to a new 2013 Global Contact Center Benchmarking Report. The report – based off of a survey commissioned by Dimension Data – questioned 817 participants across 11 business sectors from 79 countries, ensuring that...
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