Microsoft Cloud: empowering AccuWeather to deliver critical weather data

Microsoft Cloud: empowering AccuWeather to deliver critical weather data

Microsoft Cloud: empowering AccuWeather to deliver critical weather data

The Microsoft Cloud is empowering AccuWeather to deliver critical data around the globe. See more stories at http://www.microsoftcloud.com

By Vocalcom

Raising the Standards of the Telephone Call Center

When the Affordable Care Act website was encountering some problems, a phone number was given for customers to dial into to seek assistance. For those of us dealing with call center software, though, the notion of a telephone-only call center seemed like a well-intentioned – yet perhaps unrealistic – solution to a multi-channel problem. Those in the health policy industry...
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