Microsoft Convergence 2014 Europe Customer Excellence Award Winner Witlox van den Boomen

Microsoft Convergence 2014 Europe Customer Excellence Award Winner Witlox van den Boomen

Microsoft Convergence 2014 Europe Customer Excellence Award Winner Witlox van den Boomen

Service Industries winner, Witlox van den Boomen & their Microsoft Dynamics partner CTAC talk to us in Barcelona about how Microsoft technology keeps them ahead of the competition & able to better communicate with their clients. For more Microsoft Dynamics Customer Success Stories, visit http://www.microsoft.com/en-us/dynamics/customer-success-stories.aspx.

By Vocalcom

The Majority of Online Customers Expect Assistance Within Five Minutes

Yes, you read that correctly. A new 2013 report released by LivePerson Connecting with Customers shows that 71 percent of online customers expect assistance within only five minutes. Furthermore, if they don’t receive assistance, almost half (48 percent) will completely abandon the website. With over 60 percent of consumers saying they’re now online more than ever to shop and be...
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