Microsoft Convergence 2014 Europe Customer Excellence Award Winner Witlox van den Boomen

Microsoft Convergence 2014 Europe Customer Excellence Award Winner Witlox van den Boomen

Microsoft Convergence 2014 Europe Customer Excellence Award Winner Witlox van den Boomen

Service Industries winner, Witlox van den Boomen & their Microsoft Dynamics partner CTAC talk to us in Barcelona about how Microsoft technology keeps them ahead of the competition & able to better communicate with their clients. For more Microsoft Dynamics Customer Success Stories, visit http://www.microsoft.com/en-us/dynamics/customer-success-stories.aspx.

By Vocalcom

Winning Over Customers with Proactive Customer Service

Traditionally, customer service has often been viewed as a reactive means of handling customer concerns. While contact centers play a pivotal role in managing this critical aspect of business, taking the extra step toward pleasing customers before an issue arises-or just for the sake of pleasing them-can be key to winning them over. Here are five ways to deliver excellent...
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