Microsoft Convergence 2014 Europe Customer Excellence Awards Finalist - Origin Enterprises PLC

Microsoft Convergence 2014 Europe Customer Excellence Awards Finalist - Origin Enterprises PLC

Microsoft Convergence 2014 Europe Customer Excellence Awards Finalist - Origin Enterprises PLC

Hear from Derek Wilson, CIO of Origin Enterprises PLC, one of the finalists for the Microsoft Convergence 2014 Europe Customer Excellence Awards, on how Microsoft Dynamics AX and partner Columbus have helped improve productivity & management information, as well as integrate three separate business platforms into a single set of processes. For more Microsoft Dynamics Customer Stories, visit http://www.microsoft.com/en-us/dynamics/customer-success-stories.aspx.

By Vocalcom

Your Average Customer Manages Three E-mail Accounts

Your customers are overwhelmed, and now, research is proving this to be truer than ever. Think about it: As we continue to technologically progress, customers are being given more and more channels for managing and maintaining their daily affairs, which translates to more channels for your contact center to connect and engage through. As unbelievable as it now seems, 10...
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