Microsoft Convergence 2014 Europe Montage Video

Microsoft Convergence 2014 Europe Montage Video

Microsoft Convergence 2014 Europe Montage Video

View some of Microsoft Dynamics' best customer success stories in this short montage.

By Vocalcom

What Role Does Gamification Play in the Call Center?

While every job is always going to feel like ‘work’ to a certain extent, gamification is making strides to reduce that feeling as much as possible. Gamification is the process is which normal work processes are turned into competitive activities, transforming goals into awards to build a sense of camaraderie among co-workers. When it comes to call center software, there...
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