Microsoft Dynamics AX 2012 R3 Launch Show

Microsoft Dynamics AX 2012 R3 Launch Show

Microsoft Dynamics AX 2012 R3 Launch Show

Gain insights and information into the latest release of Microsoft Dynamics AX 2012 R3 with capabilities around retail, manufacturing, warehousing, and transportation. Be inspired with ways to engage customers on their terms, run dynamic operations and expand your business. Christian Pedersen hosts this show with special appearances from Gartner, Lotus F1 Team, New Belgium Brewing, Delta Airlines, Shep Hyken and more. Demo of the product on Microsoft Surface Devices, PPI devices and more. For more information, visit - http://www.microsoft.com/en-us/dynamics/erp-ax-overview.aspx.

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The Rising Dominance of Messaging Apps for Customer Service

Customer service practices are always evolving, often due to new technologies that simplify and enhance the customer experience. Yet, with the hot new trend of conversational commerce, familiar names are surfacing as prime channels for customer engagement. The development of chat bots for customer service is certainly a technological advancement, but the platforms that host them are anything but new....
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