Microsoft Dynamics AX Clienteling Retail

Microsoft Dynamics AX Clienteling Retail

Microsoft Dynamics AX Clienteling Retail

Clienteling is an integral element of Microsoft Dynamics AX for Retail, providing staff on the shop floor with a powerful single view of the customer. Designed for touch, it provides a view on recent purchases, recent and in-progress orders, and insights into the behavior of the individual customer, for example: how much they spend. From the outset, the solution has been constructed with a focus on delivering an amazing customer experience. Learn more from the video and reach out to the Microsoft Dynamics AX team if you wish to discuss further how the Microsoft Dynamics AX for Retail can help enable your business. For more information, visit - http://www.microsoft.com/en-gb/dynamics/retail.aspx.

By Vocalcom

Omnichannel is the Key to Driving Super Agent Success

In the modern-day contact center, customer service agents are accustomed to engaging with customers on numerous channels. With the prevalence of social media networks and technologies such as SMS, chat, and video—in addition to older but equally important channels such as voice and email--customers are able to reach businesses in numerous ways whenever they need technical support, wish to make...
View Full Article