Microsoft Dynamics AX Demo: Inspiring Insights to Drive Action

Microsoft Dynamics AX Demo: Inspiring Insights to Drive Action

Microsoft Dynamics AX Demo: Inspiring Insights to Drive Action

Host Clint Will and speaker Dan Burke demonstrate how Microsoft Dynamics AX helps companies use data to accelerate performance. For more information, visit www.dynamicscafe.com.

By Vocalcom

What Moore's Law Has In Common with the Contact Center

For many contact center managers, the prospect of figuring out how best to utilize contact center agents in dealing with Facebook and Twitter messages and wall posts and direct messages can be a daunting task. It’s easy to fondly recall the days when e-mail was the new big thing that contact centers had to additionally manage. Now, today’s multi-channel call...
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