Microsoft Dynamics AX for Retail is designed to help run a true omni-channel retailing business

Microsoft Dynamics AX for Retail is designed to help run a true omni-channel retailing business

Microsoft Dynamics AX for Retail is designed to help run a true omni-channel retailing business

Not only do you have fully integrated sell-side capabilities in Point of Sale, Online Store and Call Centre ordering – you can also manage them all together at the Head Office as a single business With Microsoft Dynamics AX. Watch our video to see how a customer can place a Click & Collect order with Microsoft Dynamics AX, choosing a convenient store that has available stock through the standard integration with Bing Maps, how the online order is immediately available at Head Office and how a member of staff at the collection location can search pending collection orders, identify the correct order and complete the process with the customer. For more information about Microsoft Dynamics AX, visit http://www.microsoft.com/en-gb/dynamics/erp-ax-overview.aspx.

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Lessons Learned by the Successful Call Center

School teaches us more than reading, writing and arithmetic – it provides us hands-on experience with life lessons. Follow these rules – inspired by early education – to make your call center the strongest it can be. 1.       Treat others the way you want to be treated They say the customer is always right; however, it can sometimes be difficult...
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