Microsoft Dynamics Cafe Webinar: Creating Customer Consensus

Microsoft Dynamics Cafe Webinar: Creating Customer Consensus

Microsoft Dynamics Cafe Webinar: Creating Customer Consensus

Host Doug Adams, Microsoft Dynamics CRM Sales Director, and Evan de la Torre, Executive Advisor, CEB Sales Leadership Council, share CEB’s latest research on winning consensus-building approaches. For more information on webinars from Dynamics Cafe, visit www.dynamicscafe.com.

By Vocalcom

Salesforce.com Leads Gartner's 2013 CRM Customer Engagement Center Magic Quadrant

Back in May, leading industry analyst Gartner revealed its all new 2013 CRM customer engagement center Magic Quadrant, serving as a goldmine of vital information for players in the space to absorb and apply to their CRM strategies. The document details how social media engagement, coupled with CRM software, is evolving the traditional contact center into a customer engagement center....
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