Microsoft Dynamics CRM 2014ko udaberriko zerbitzuak kudeatzeari buruzko informazio orokorra

Microsoft Dynamics CRM 2014ko udaberriko zerbitzuak kudeatzeari buruzko informazio orokorra

Microsoft Dynamics CRM 2014ko udaberriko zerbitzuak kudeatzeari buruzko informazio orokorra

Bideo labur honekin, zure bezeroarentzako arreta-zerbitzuko agenteei Microsoft Dynamics CRM aplikazioan behar dituzten tresnak ematen ikasiko duzu. Prozesu guztiak Zerbitzu-kudeaketa bakar batean konfiguratzen ikasiko duzu, hala nola SLAk eta eskubideak eta kasu-ebazpenen tenporizadoreak. http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

90 Percent of Upset Customers Can Be Retained: Here's How

As a call center manager, you’ve probably endured the recurring nightmare of not only losing customers, but being shaken by the fear that they will not return. After all, 89 percent of customers will begin doing business with your competition if they have a poor customer experience. Now, before you freak out, understand that 90 percent of upset customers can...
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