Microsoft Dynamics CRM 2014ko udaberriko zerbitzuak kudeatzeari buruzko informazio orokorra

Microsoft Dynamics CRM 2014ko udaberriko zerbitzuak kudeatzeari buruzko informazio orokorra

Microsoft Dynamics CRM 2014ko udaberriko zerbitzuak kudeatzeari buruzko informazio orokorra

Bideo labur honekin, zure bezeroarentzako arreta-zerbitzuko agenteei Microsoft Dynamics CRM aplikazioan behar dituzten tresnak ematen ikasiko duzu. Prozesu guztiak Zerbitzu-kudeaketa bakar batean konfiguratzen ikasiko duzu, hala nola SLAk eta eskubideak eta kasu-ebazpenen tenporizadoreak. http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

5 Tips for Communicating with Unhappy Customers

In today’s omnichannel world, customers have many ways to engage with a brand. When they have a great experience, chances are that they’ll spread the word, and social media platforms play a great role in delivering such messages. But what happens when a customer has a less-than-stellar experience, or even a downright poor one? In difficult situations, a customer service...
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