Microsoft Dynamics CRM 2015 Business Rules New Features

Microsoft Dynamics CRM 2015 Business Rules New Features

Microsoft Dynamics CRM 2015 Business Rules New Features

This video describes the Business Rules feature in Microsoft Dynamics CRM 2015. http://community.dynamics.com/crm/default.aspx

By Vocalcom

Acting on New Knowledge to Empower the Customer

For call centers – or any enterprise that provides a product – it is imperative to remember that shipping, supplying and updating a product isn’t enough. It is important to actively deal with the consumer; to not only listen to their needs, but to actively help resolve them. One of the easiest solutions to customer complaints and criticisms is the...
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