Microsoft Dynamics CRM 2015 Cortana Demonstration

Microsoft Dynamics CRM 2015 Cortana Demonstration

Microsoft Dynamics CRM 2015 Cortana Demonstration

This short video walks through how Cortana and mobility can help you be prepared to close and follow up on sales deals. Create tasks, add contacts and send reminders to coworkers all with the Microsoft Dynamics CRM app.

By Vocalcom

All customers are looking for today, is an omni-channel brand

Running a successful multichannel contact center depends on many factors, but treating customers the same way across all channels is key to doing it right. In the modern-day contact center, customer service representatives are accustomed to engaging in a multichannel strategy rather than handling customers solely by phone. With the prevalence of social media networks and technologies such as SMS,...
View Full Article