Microsoft Dynamics CRM 2015 CRM for Tablets New Features - Iframes

Microsoft Dynamics CRM 2015 CRM for Tablets New Features - Iframes

Microsoft Dynamics CRM 2015 CRM for Tablets New Features - Iframes

This video describes the new Iframes feature in Microsoft Dynamics CRM 2015 for Tablets. http://community.dynamics.com/product/crm/f/32.aspx

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6 Ways Artificial Intelligence Is Reshaping Customer Experience

Artificial intelligence has played a role in customer service for some time now, but it’s only recently that its full potential for transforming the customer experience has come to light. Conversational commerce is redefining the role of messaging apps in customer engagement, while self-service tools continue to simplify the customer service process and shift the role of human customer service agents...
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