Microsoft Dynamics CRM 2015 CRM for Tablets New Features - Offline Drafts

Microsoft Dynamics CRM 2015 CRM for Tablets New Features - Offline Drafts

Microsoft Dynamics CRM 2015 CRM for Tablets New Features - Offline Drafts

This video describes the new Offline Drafts feature in Microsoft Dynamics CRM 2015 for Tablets. http://community.dynamics.com/product/crm/f/32.aspx

By Vocalcom

7 Tips for Personalized Customer Experiences

As many brands seek to automate customer service, one may question if customer experiences will one day lose the human touch. Customers do value their time and seek efficiency, but many would agree that when situations become tricky, customers seek the comfort of connecting with a live agent. Regardless of a brand’s customer service approach, offering personalized customer experiences can...
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