Microsoft Dynamics CRM 2015 Customization New Features- Customizable Help

Microsoft Dynamics CRM 2015 Customization New Features- Customizable Help

Microsoft Dynamics CRM 2015 Customization New Features- Customizable Help

This video describes the Customizable Help feature in Microsoft Dynamics CRM 2015. http://community.dynamics.com/crm/default.aspx

By Vocalcom

Is Your Contact Center a Social Butterfly or a Wallflower?

Today, customers are pinning, “liking,” re-tweeting and more – all which are opportunities for the contact center to penetrate its clientele and secure sales. Salesforce.com Senior VP, Dave Kellogg, reports that social media adoption in the contact center is currently at an approximate 19 percent and is expected to grow about 23 percent in the next 12 months – more...
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