Microsoft Dynamics CRM 2015 Enhanced SLA New Features

Microsoft Dynamics CRM 2015 Enhanced SLA New Features

Microsoft Dynamics CRM 2015 Enhanced SLA New Features

This video describes the new Enhanced SLA features in Microsoft Dynamics CRM 2015. http://community.dynamics.com/product/crm/f/32.aspx

By Vocalcom

Transform the Customer Experience with Vocalcom Cloud

Cloud computing has an ever-growing presence in the business world and has increasingly become the model of choice for contact centers. As a method in which massively scalable IT-related capabilities are provided like a service using Internet technologies to multiple external customers, the cloud contact center model offers numerous advantages in two principal ways: enhancing the efficiency of the contact...
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