Microsoft Dynamics CRM 2015 Hierarchy Security Model New Features

Microsoft Dynamics CRM 2015 Hierarchy Security Model New Features

Microsoft Dynamics CRM 2015 Hierarchy Security Model New Features

This video describes the new Hierarchy Security Model features in Microsoft Dynamics CRM 2015. http://community.dynamics.com/product/crm/f/32.aspx

By Vocalcom

E-mail Increasingly Important for Virtual Call Center Operations

E-mail is proving to be an important part of not just day-to-day tasks, but also virtual call center operations. Leveraging e-mail as a way to communicate, not just with personnel but also with customers, is a fantastic way to use 21st century communications. Through this practice, it’s possible to not only increase general customer interaction, but, perhaps more importantly, the...
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