Microsoft Dynamics CRM 2015 Hierarchy Security Model New Features

Microsoft Dynamics CRM 2015 Hierarchy Security Model New Features

Microsoft Dynamics CRM 2015 Hierarchy Security Model New Features

This video describes the new Hierarchy Security Model features in Microsoft Dynamics CRM 2015. http://community.dynamics.com/product/crm/f/32.aspx

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Winning Over Customers with Proactive Customer Service

Traditionally, customer service has often been viewed as a reactive means of handling customer concerns. While contact centers play a pivotal role in managing this critical aspect of business, taking the extra step toward pleasing customers before an issue arises-or just for the sake of pleasing them-can be key to winning them over. Here are five ways to deliver excellent...
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