Microsoft Dynamics CRM 2015 Search New Features

Microsoft Dynamics CRM 2015 Search New Features

Microsoft Dynamics CRM 2015 Search New Features

This video describes the new Search features in Microsoft Dynamics CRM 2015. http://community.dynamics.com/product/crm/f/32.aspx

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The Importance of Eliminating Hold Time Now

One of the challenges in running any contact center is making sure that the location is sufficiently and intelligently staffed. It’s not just about having the right number of physical agents on premises, but also about giving them the market’s most robust telemarketing software and tools to keep business operations smoothly flowing. Web, mobile and in-call virtual queuing capabilities empower...
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