Microsoft Dynamics CRM â Køforbedringer vÃ¥ren 2014

Microsoft Dynamics CRM â Køforbedringer vÃ¥ren 2014

Microsoft Dynamics CRM â Køforbedringer vÃ¥ren 2014

Her er en videooversikt over hvordan kundebehandlingsledere kan konfigurere køer for automatisering i flere kanaler fra e-poster og sosiale kanaler i Microsoft Dynamics CRM. Den dekker også hvordan du kan angi private køer, konfigurere automatiske saksopprettelsesroller, og se en oversikt over alle køene i Servicebehandling-rutenettet. Du finner mer informasjon her: http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

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Live Online Chat Increases Customer Satisfaction, Survey Says

If you want to keep your customers satisfied, give them live online chat support as part of your call center application suite. That is the latest finding from a recent JD Power & Associates survey. Among wireless carrier customers who contacted their carrier via the online channel, satisfaction was the highest among respondents when online chat was used, the survey...
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