Microsoft Dynamics CRM â Køforbedringer vÃ¥ren 2014

Microsoft Dynamics CRM â Køforbedringer vÃ¥ren 2014

Microsoft Dynamics CRM â Køforbedringer vÃ¥ren 2014

Her er en videooversikt over hvordan kundebehandlingsledere kan konfigurere køer for automatisering i flere kanaler fra e-poster og sosiale kanaler i Microsoft Dynamics CRM. Den dekker også hvordan du kan angi private køer, konfigurere automatiske saksopprettelsesroller, og se en oversikt over alle køene i Servicebehandling-rutenettet. Du finner mer informasjon her: http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

Mobility in the Virtual Call Center

The bottom-line is unquestionably important for any call center hoping to gain new customers and retain those that they already have. So, what can call center managers do to strengthen that bottom line? Simply put, know the difference between ease of experience and satisfaction, which often comes down to the experience customers have when they reach the call center. With...
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