Microsoft Dynamics CRM for Your Business

Microsoft Dynamics CRM for Your Business

Microsoft Dynamics CRM for Your Business

Microsoft Dynamics CRM delivers sales, marketing and service tools that help you drive your business forward. Learn more at msft.it/DynamicsCRM Other videos in the series include: Microsoft Dynamics Marketing Drives Results http://youtu.be/zR1oTpIjA5Q Microsoft Dynamics CRM Helps You Help Your Customers http://youtu.be/b5vLvU-iULo Microsoft Dynamics CRM for Sales Productivity http://youtu.be/e5F-x9u_fb4

By Vocalcom

Omnichannel is the Key to Driving Super Agent Success

In the modern-day contact center, customer service agents are accustomed to engaging with customers on numerous channels. With the prevalence of social media networks and technologies such as SMS, chat, and video—in addition to older but equally important channels such as voice and email--customers are able to reach businesses in numerous ways whenever they need technical support, wish to make...
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