Microsoft Dynamics CRM helps Grant Thornton member firms deliver better value to clients

Microsoft Dynamics CRM helps Grant Thornton member firms deliver better value to clients

Microsoft Dynamics CRM helps Grant Thornton member firms deliver better value to clients

To distinguish Grant Thornton International Ltd (GTIL) from its larger competitors, its member firms must maintain closer relationships with—and deliver personalized attention to—their clients. The independent member firms of GTIL are deploying Microsoft Dynamics CRM to facilitate collaboration around sales, marketing, and customer service. The solution has driven an increase in the number and size of sales wins, while helping the firms offer better value to clients and maintain consistency in a complex environment. To see the full case study, visit this link - https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=7149

By Vocalcom

The Importance of Giving the Customer a Voice

Oftentimes, customers think that their comments go unheard – filtered to some dark, lost and frightening place – because they don’t know when a company has incorporated their feedback. It can be difficult to assure customers that their helpful suggestions for improvement to your products, services and more have been carefully and thoroughly considered. Of course, this is where heightened...
View Full Article