Microsoft Dynamics CRM Helps You Help Your Customers

Microsoft Dynamics CRM Helps You Help Your Customers

Microsoft Dynamics CRM Helps You Help Your Customers

Creating products your customers love? Our goal is to help our customers deliver amazing customer service, because every interaction matters. Learn more about how Microsoft Dynamics CRM helps you deliver amazing customer service at dyn.ms/CRMseYTo. Other videos in the series include: Microsoft Dynamics Marketing Drives Results http://youtu.be/zR1oTpIjA5Q Microsoft Dynamics CRM for Sales Productivity http://youtu.be/e5F-x9u_fb4

By Vocalcom

Personalizing the Customer Relationship through your Call Center Application

Amazon defined the true meaning of personalization nearly two decades ago when it started making product suggestions to customers and site visitors based on their past behavior. Since then, most companies have tried in some way to incorporate personalization into their customer experience. As a journey rather than a destination, achieving this is a work in progress. However, successful personalization...
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