Microsoft Dynamics CRM Online 2015 Update 1 - Customizations New Features

Microsoft Dynamics CRM Online 2015 Update 1 - Customizations New Features

Microsoft Dynamics CRM Online 2015 Update 1 - Customizations New Features

This training will cover the new features in CRM Online Customizations in CRM Online 2015 Update 1 including the following topics: User Interface Changes & Theming, New DateTime Attribute Behaviors, Calculated & Rollup Field Enhancements and Additional Query Operators. http://community.dynamics.com/crm All videos in the series: Microsoft Dynamics CRM Online 2015 Update 1 -  Application New Features http://youtu.be/Wj_d06ynMNY Microsoft Dynamics CRM Online 2015 Update 1 - CRM Office Integrations New Features http://youtu.be/stzxMtW4zH0 Microsoft Dynamics CRM Online 2015 Update 1 - Folder Based Email Tracking New Features http://youtu.be/6dfv7PJgB5s Microsoft Dynamics CRM Online 2015 Update 1 - CRM for Phone New Features http://youtu.be/BWEnjPtk-9E Microsoft Dynamics CRM Online 2015 Update 1 - SharePoint Integration New Features http://youtu.be/Iph1NmSc5F0 Microsoft Dynamics CRM Online 2015 Update 1 - Yammer Integration New Features http://youtu.be/OMjQFcIJf90 Microsoft Dynamics CRM Online 2015 Update 1 - Service New Features http://youtu.be/9lYVbTiUSfE Microsoft Dynamics CRM Online 2015 Update 1 - CRM Online Administration New Features http://youtu.be/VmGH3npdjSo Microsoft Dynamics Marketing 2015 Update 1 New Features and Enhancements Training http://youtu.be/vpvw08tDHlY Microsoft Dynamics Social Engagement Update 2015 1 New Features http://youtu.be/Kj9cPf3MWDM Installation and Configuration for Microsoft Dynamics Marketing Connector for Microsoft Dynamics CRM http://youtu.be/dVo2D6dJDAE Microsoft Dynamics CRM Online 2015 Update 1 - CRM SDK New Features http://youtu.be/L7MRO7ttRIM

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Top 10 Tips for Reducing Average Handling Time

Contact center agents have to strike a delicate balance when it comes to delivering excellent customer service. On one hand, quality should never be compromised and customer satisfaction is always top priority. However, time is of the essence for both companies and customers alike: it's costly for businesses when agents spend too much time with a single customer (especially on...
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