Microsoft Dynamics CRM Online & Kinect Natural User Interaction Demo

Microsoft Dynamics CRM Online & Kinect Natural User Interaction Demo

Microsoft Dynamics CRM Online & Kinect Natural User Interaction Demo

With the exciting advances Microsoft is making in technology lately, it was only a matter of time before these technologies honed in on Microsoft Dynamics CRM. The wait is over - this video demonstrates how Microsoft Dynamics CRM Online can be used with the Kinect or Hololens. For more information, visit http://www.microsoft.com/en-gb/dynamics/crm.aspx

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How Call Centers Can Use IVR to Deliver Great Customer Service

As described in the previous blog post, IVR systems are an essential element of automated customer service. With IVR, brands may ensure that customers are connected quickly and efficiently with the most appropriate agent or given the information they need, saving everyone time while delivering personalized service. Here are five ways call centers can use IVR to deliver great customer service....
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