Microsoft Dynamics CRM Online & Kinect Natural User Interaction Demo

Microsoft Dynamics CRM Online & Kinect Natural User Interaction Demo

Microsoft Dynamics CRM Online & Kinect Natural User Interaction Demo

With the exciting advances Microsoft is making in technology lately, it was only a matter of time before these technologies honed in on Microsoft Dynamics CRM. The wait is over - this video demonstrates how Microsoft Dynamics CRM Online can be used with the Kinect or Hololens. For more information, visit http://www.microsoft.com/en-gb/dynamics/crm.aspx

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6 Tips for Agent Empowerment in the Contact Center

Brands nowadays recognize that happy customers are often those who feel the most empowered. When customer engagement is efficient, timely, and conducted in a friendly manner, customers tend to become loyal advocates of the brands that provide such service. In the same vein, agent empowerment is key to these great customer experiences, as a successful contact center depends on the...
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