Microsoft Dynamics CRM PÄrskats par servisa pÄrvaldÄ«bu â 2014. gada pavasaris

Microsoft Dynamics CRM PÄrskats par servisa pÄrvaldÄ«bu â 2014. gada pavasaris

Microsoft Dynamics CRM PÄrskats par servisa pÄrvaldÄ«bu â 2014. gada pavasaris

Šajā īsajā video varat uzzināt, kā nodrošināt klientu apkalpošanas aģentiem vajadzīgos rīkus darbam programmatūrā Microsoft Dynamics CRM. Uzziniet, kā vienā sadaļā — Servisa pārvaldība — iestatīt visu vajadzīgo, tostarp SLA, pilnvaras un atpakaļskaitīšanas taimerus pieteikumu risinājumiem. http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

10 Tips for Exceptional Customer Service - Part 1

Many brands settle for delivering adequate, reactive customer service, with the belief that keeping up with customer inquiries and following through with orders are enough. While these steps are certainly important to keeping customers happy, truly exceptional customer service means surpassing expectations and giving customers what they didn’t even know they wanted. According to the 2015 Aspect Consumer Experience Survey,...
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